Digital Communication Skills



Communicating on digital channels is essential to your business’s success This eBook will help you take back control of your online communications.: PDF Course Book | PDF Action Guide | PDF Cheatsheet | PDF worksheets

Connect With Customers & Collaborators on ANY Digital Channel. Learn More…

As an entrepreneur, you know that communicating on digital channels is essential to your business’s success.

Email. SMS. Social media. Instant messaging. Video conferencing. Collaborative project management tools.

Participating on digital communication platforms is now a standard part of business operations.

Are you using digital channels to their fullest potential?

Are you using them at all?

Engaging with potential customers and partners on digital channels will help you reach global audiences and achieve a higher level of success.

But many business owners focus on the potential challenges:

  • Lack of non-verbal cues: The absence of in-person non-verbal cues can lead to misunderstandings and misinterpretations
  • Potential technical barriers: Limited technical knowledge can hinder the effective use of digital communication tools
  • Information overload: The volume of digital communication channels can overwhelm even the most tech-savvy small business owners
  • Security concerns: Digital communication is vulnerable to cybersecurity risks like data breaches or malware
  • Budget constraints: Investing in digital communication tools and resources can be costly and time-consuming

Some of these concerns are valid, however, there are tools and resources to help you overcome them.

Many of these concerns are based on misconceptions about digital communication.

Digital communication doesn’t have to be overwhelming or expensive.

It doesn’t require a high degree of technical skill.

You CAN overcome any discomfort and perceived lack of expertise and learn how to connect, collaborate, and convey important information on ANY digital channel.

Embracing the full potential of digital communication comes with so many benefits:

  • Expanded reach
  • Cost-effective communications
  • Enhanced customer engagement
  • Valuable data-driven insights
  • Increased flexibility and adaptability

Adapting and using your communication skills to build relationships in digital environments is critical to your success.

That’s why we found this “Digital Communication eBook Course” – so you can learn the unique dynamics of digital communication and how to adapt your existing writing, speaking, and organizing skills to achieve your desired outcomes.

With your tech toolkit in place, you’ll complete this course by creating a digital communication strategy tailored to your business goals to ensure success across all digital communication channels.

This 7-module course will help you learn the necessary skills to communicate effectively across diverse digital channels.

I’ll not only show you how to get started, but I’ll also show you how to…

  • Explore foundational issues that affect success in digital communication and find solutions to improve your online interactions
  • Adapt in-person verbal communication skills to communicate confidently and effectively in digital environments
  • Develop appropriate written skills to convey clear, concise messages in digital situations
  • Use planning and organizational skills to ensure seamless, stress-free digital communication and team collaboration
  • Pick appropriate tools for your digital communication tasks and devise ways to troubleshoot technical issues to ensure smooth communication
  • Set clear objectives to implement a digital communication strategy.

In this course, you’ll explore how to build relationships digitally, handle associated privacy and security issues, and manage these interactions across different time zones.

Content Includes:

  • Introduction
  • Module 1 – Foundations of Successful Digital Communication
    • Lesson 1: Build Effective Relationships
    • Lesson 2: Global and Cross-Cultural Challenges
    • Lesson 3: Privacy and Security Concerns
  • Module 2 – Verbal Communication Skills
    • Lesson 1: Active Listening in Digital Environments
    • Lesson 2: Effective Speaking in Virtual Interactions
    • Lesson 3: Non-Verbal Communication in a Virtual World
  • Module 3 – Written Communication Skills
  • Module 4 – Planning & Organizational Skills for Effective Communication
  • Module 5 – Manage Your Communication Tech
    • Lesson 1: Your Digital Communication Toolkit
    • Lesson 2: How to Manage Common Technical Issues
  • Module 6 – Develop A Digital Communications Strategy
  • Module 7 – Next Steps

When you take this workshop, you’ll learn how good it feels to have a content repurposing plan in place that will extend the value of your material and free up your time!

Delivered VIA: PDF Course Book, PDF Action Guide,  PDF Cheatsheet, PDF Worksheets

Thank You,
Justin Popovic and Ted Payne
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Release Month:

April 2024

Release Day:



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